Only regular prices items may be refunded, unfortunately sale items cannot be refunded.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.